About Us

Founded in 1989 by Marian Parkinson, Anchor Support continues to grow and develop, to ensure we continue to provide outstanding, and strategically relevant services to people living in Medway, Kent.

Our mission

At Anchor, we provide support in an open and flexible manner. Our services are based on principles of good practice and our belief that every service user is entitled to their own:

 

Safety

 

Dignity

 

Privacy

 

Individuality

 

Respect

 

Inclusion

 

Independence

Independence has an inherent risk element which we will always strive to minimise through co-operation and understanding, whilst working within the Mental Capacity Act 2005. And will always respect an individual’s right to make decisions for themselves.  

Our aim

We aim to provide industry leading, innovative support services to people with learning disabilities and learning difficulties. We plan to consolidate and advance our core business activities through strategic planning and development, with emphasis being placed on robust business practices and modern, forward-thinking services.

Our commitment to making a difference that is highly valued by our stakeholders, sits at the core of our business.

Equal opportunities

We understand that certain groups within society experience discrimination both directly and indirectly. We recognise that our company provide services to a diverse society, including people and communities with a variety of interests, needs and abilities.

Our team is committed to opposing all forms of discrimination, and we will take active steps to implement policies and procedures which counter discrimination.

Our policy applies to all matters relating to employment and service delivery, as it affects individuals and groups regardless of their position within the organisation.

Group Vision & Values

Anchor Group’s vision and values are based on the principles of promoting independence, inclusion and becoming a market leader in our respective fields. Our values are to:

  1. Support people with the same level of respect that you would want for yourself or a member of your family.
  2. Treat each person as an individual by offering a personalised service, being flexible and open to change.
  3. Enable people to maintain the maximum possible level of independence choice and control.
  4. Listen and support people to express their needs and wants, communicating with all our service users and stakeholders in an appropriate, accurate, timely and respectful manner.
  5. Respect people’s rights to privacy.
  6. Ensuring people feel able to complain without fear of retribution.
  7. Engage with family members and carers as care partners, engaging with their families, appointees and advocates to ensure that their wellbeing rights and choices are being respected.
  8. Assist people to maintain confidence and a positive self-esteem.
  9. Act to alleviate people’s loneliness and isolation, promoting a positive environment where everyone is involved, accountable, respected and appreciated.
  10. Operate a zero-tolerance policy for any form of abuse.
  11. Implement effective and efficient business processes for the benefit of our service users, tenants and stakeholders whilst making the best of our resources and ensuring that we deliver values for money services.
  12. Work to a high standard of governance and probity by being open, honest, and decent.
  13. Be the best that we can be and take pride in our services.